We accept a variety of payment methods to make your visit as convenient as possible. We gladly accept cash, Visa®, MasterCard®, Discover®, and American Express®.

For patients looking for more flexibility, we also offer Cherry Financing, which allows you to split your medical expenses into manageable monthly payments.

Urgent care copays are usually listed right on your insurance card. You can also call your insurance provider directly to confirm, or our staff will be happy to check your benefits when you arrive. Please note: copays are due at the time of your visit.

We understand that emergencies and urgent situations don’t always give you time to gather everything. If you forget to bring your insurance card, our team will do our best to locate your insurance information online. If we are unable to verify your coverage, we offer convenient self-pay options so you can still receive the care you need without delay.

No, you do not need insurance to be seen by one of our providers. We are happy to welcome all patients, whether you have insurance or prefer to pay out-of-pocket. Our self-pay options ensure that quality urgent care is accessible to everyone in our community, regardless of insurance status.

Our billing department is here to help with any questions or concerns about your account. You can reach our billing specialists during regular business hours at (877) 782-0300 or (424) 455-2273. We will be happy to explain charges, discuss payment plans, or address any billing-related issues you may have.

Even if you have health insurance, you may still have a balance due after your claim is processed. If Peninsula Urgent Care is in-network with your health plan, this balance may be the result of an unmet deductible or other costs your insurance company has assigned as your responsibility.

If Peninsula Urgent Care is out-of-network, these amounts may be higher. In addition, any services not covered by your insurance plan may be billed directly to you. We recommend contacting your insurance company before your visit to confirm whether Peninsula Urgent Care is in-network or out-of-network for your plan.

For questions about your bill, please call the number listed on your billing statement or contact our office and follow the prompts to reach our billing department.

Please be aware that some lab tests ordered by our providers may be sent to outside laboratories for processing. These labs operate independently from Peninsula Urgent Care and will bill you separately for their services. Coverage for outside lab services may vary, and some labs may not accept your insurance. Peninsula Urgent Care is not responsible for charges from outside laboratories. We recommend contacting your insurance provider in advance to verify coverage for any lab services and notifying our staff at the time of your visit if you have specific lab or insurance preferences.